CALM Apothecary Privacy Policy

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This privacy policy will explain how CALM Apothecary uses the personal data we collect from you when you use our website.

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Contents:

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• What data do we collect?

• How do we collect your data?

• How will we use your data?

• How do we store your data?

• Online Store

• Marketing

• What are your data protection rights?

• Privacy policies of other websites

• Changes to our privacy policy

• How to contact us

 

What data do we collect?

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CALM Apothecary collects the following data:

• First name, last name, address, telephone number and e-mail address

• Details of your order including delivery address

• We also use Google tracking data to follow insights from our website

 

How do we collect your data?

 

You directly provide CALM Apothecary with most of the data we collect. We collect data and process data when you:

• Complete our contact us form on our website

• Voluntarily sign up for an account with us on our website

• Place an order with us over the phone

• Place an order with us over one of our social media channels

 

How will we use your data?

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Our company collects your data so that we can:

• Provide you with your order

• Contact you regarding your order

• Use inventory tracking to see which products are favourited

 

How do we store your data?

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CALM Apothecary stores your data within the contact management system of our website as well as downloading this data onto our secure home desktop.

We do not collect any payment details from you from our website. Should we request any payment details to provide you with your order, a refund or a discount we will not store these details on file.

CALM Apothecary will keep your personal details on file whilst you continue to have an account with us, if you shut down or deactivate your online account, we will not keep your data on file unless you have signed up for e-mail marketing (see below).

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Marketing

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If you have signed up to marketing e-mail through our online subscription form you have agreed for CALM Apothecary to occasionally send out promotional e-mails, you can opt out of this at any time by either e-mailing calmapothecary@outlook.com or clicking the unsubscribe e-mail at the bottom of one of our previous campaigns.

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You have the right at any time to stop CALM Apothecary from contacting you for marketing purposes, please e-mail us.

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What are your data access rights?

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CALM Apothecary would like to make sure you are fully aware of all of your data protection rights.

Every user is entitled to the following:

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The right to access - You have the right to request CALM Apothecary for copies of your personal data.

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The right to rectification - You have the right to request that CALM Apothecary correct any information you believe is inaccurate. You also have the right to request CALM Apothecary to complete information you believe is incomplete.

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The right to erasure - You have the right to request that CALM Apothecary erase your personal data, under certain conditions.

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The right to restrict processing - You have the right to request that CALM Apothecary restrict the processing of your personal data, under certain conditions.

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The right to object to processing - You have the right to object to CALM Apothecary’s processing of your personal data, under certain conditions.

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The right to data portability - You have the right to request that CALM Apothecary transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us:calmapothecary@outlook.com

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Changes to our privacy policy

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CALM Apothecary keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 06 April 2022.

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How to contact us

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If you have any questions about CALM Apothecary's privacy policy, the data we hold on you, or you  would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: calmapothecary@outlook.com

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CALM Apothecary Cookie Policy

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This document will explain the following:

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• What are cookies?

• What types of cookies do we use?

• How to manage your cookies

• Third Party Cookies

• How to manage Cookies

 

What are Cookies?

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Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org

 

How do we use Cookies?

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CALM Apothecary uses cookies in a range of ways to improve your experience on our website, including analytics and functionality.

 

What types of Cookies do we use?

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There are a number of different types of cookies, however, our website uses:

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Third Party Cookies

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When you visit other websites, you may be shown advertising based on your browsing patterns on our website. CALM Apothecary has no control over third party cookies.

 

How to manage Cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

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Please contact us if you have any questions about the Cookies on our site: calmapothecary@outlook.com

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